Privacy Policy and Data Security
Nexway is the operator of the PXsoftware Store for computer software. At Nexway, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
Nexway's Privacy Policy
Nexway respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Nexway family of companies with your consent, as required by law or to protect Nexway, its customers, or the public, or with companies that help Nexway fulfill its obligations with you, and then only with partners who share Nexway's commitment to protecting your privacy and data. At any time you may contact Nexway with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
The Information Nexway Collects About You
Nexway only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. Nexway may collect information when you:
- Register on www.pxsoftware.co.uk or any other site managed by Nexway
- Request a quote for products and/or services;
- Place an order for products and/or services;
- Request e-mail notification of your order status (called "Order Watch");
- Request assistance from our "Product Advisor";
- Fill out a support request or request telephone technical support services;
- Provide feedback in an online survey;
- Participate in promotional offers; or
- Subscribe to a newsletter or a mailing list.
In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, occupation, industry, transactional information such as your preferences, customer and service tag number, service history, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.
Nexway only uses your personal information for specific purposes
The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.
- To process your purchase or provide requested services
- To fulfil requests for products and services
- To improve our products and services
- To contact you; and
- To customize the advertisement and content.
Newsletters, Mailing lists, Requests For Information
If you request, we (or any other Nexway entity or any agent working on behalf of Nexway entities) will send you information about our various products and services, or other products and services that may be of interest to you. Such information may encompass alerts to product upgrades, special offers, updated information and other new products and services from Nexway. Only Nexway (or agents working on behalf of Nexway) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us.
For processing mailing complaints, please include the following information and return to the appropriate addresses supplied below:
Mailing reference number or returned mailing Contact Name,
Company Name, Full address details, Fax if appropriate
UK Return Mail Address
Nexway
Unit 120
Westbourne Studios
242 Acklam Road
London W10 5JJ
United Kingdom